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Course Description

Successful Mediation is a course for the alternative dispute resolution process of mediation. Mediation is a modern method of problem-solving and agreements out of conflicts without the official procedure of arbitration or litigation before the courts. This method is selected in most countries in the world. Mediation is a private process in which an impartial third person facilitates negotiations between parties in conflict. Successful mediation leads to an effective communication and fruitful negotiations of the parties who may reach a mutual private agreement.

There are specific topics covered in this course regarding the general analysis of mediation, the listening and questioning skills of the mediator, the methods to deal with difficult behaviours and the ways for a successful mediation. Theoretical examples and practical tips for successful mediation are offered in this course.

Topics covered

The course is split into the following sections:

Section 1: Mediation, five essential principles, process, qualities of a mediator, practice, language, diversity

  • Mediation in general
  • The five essential principles
  • Process
  • Qualities of a mediator
  • Practice
  • Language and neurolinguistics
  • Diversity, cultures and genders

Section 2: Listening skills and mediation

  • Listening and hearing
  • Active listening
  • Listening exercises for learning active listening

Section 3: Questioning skills and mediation

  • Categories of questions
  • Methods of questions
  • Questioning strategies

Section 4: Summarising, reflecting skills and advanced level strategies

  • Summarising periodically during a mediation process
  • Methods of summarising
  • Reflecting skills during a mediation process
  • Advanced level strategies for mediation

Section 5: Managing high conflict and emotions, responding to difficult questions and behaviour, final agreement

  • Managing high conflict and emotion
  • Responses to difficult questions
  • Responses to difficult behaviours
  • Final agreement

Course Duration:

This course may take up to 5 hours to be completed. However, actual study time differs as each learner uses their own training pace.

The course is addressed to:

This course is addressed to all individuals who practice Mediation such as:

  • Mediators, trainee mediators
  • Lawyers, trainee lawyers and law students
  • Experts, such as doctors, engineers, business consultants, accountants
  • Consultants
  • Managers
  • Directors

Training Method

The course is offered fully online using a self-paced approach. The learning units consist of power point presentations. Learners may start, stop and resume their training at any time.

At the end of the course, participants take a Quiz to complete the course and earn a Certificate of Completion once the Quiz has been passed successfully.

Accreditation and CPD Recognition

The course may be accredited by regulators and other bodies for up to 5 CPD Units, that require CPD training in mediation.

Eligibility criteria and CPD Units are verified directly by your association or other bodies in which you hold membership.

Registration and Access

To register to this course, click on the Take this course button to pay online and receive your access instantly. If you are purchasing this course on behalf of others, please be advised that you will need to create or use their personal profile before finalizing your payment.

Access to the course is valid for 60 days.

If you wish to receive an invoice instead of paying online, please Contact us by email. Talk to us for our special Corporate Group rates.


Charalampos Stamelos has more than 20-years experience as a lawyer. He practices law since 1999 offering consulting services, representing clients in courts in Greece and in the European Court of Human Rights (France) and in other countries, and training courses to lawyers, trainees, judges, notaries and law students, focuses in European Law, European Human Rights, US Law, Mediation, Negotiations and English Legal Terminology issues. He offered numerous courses/seminars both in Cyprus, Greece and Italy in Banking Law, Contract Law, Commercial Law, Competition Law, Sports Law, Mediation, European Human Rights, US Law, Jurisprudence and History of Law. Charalampos Stamelos is Lecturer of Law in European University Cyprus Law School and Programme Coordinator for the LLB programmes and teaches law since 1999 in various universities and institutions.

Charalampos Stamelos holds an LLB from the University of Athens (Greece), an LLM with specialization in European Commercial Law from Essex University (UK), an LLM with specialization in History of Law from Athens University and a PhD with specialization in EU and US Competition Law from Athens University.

He also holds two Certificates from Harvard University (US) in US Law and Continuing Education,  a Certificate in Negotiations from the University of Michigan (US), a Certificate in International Relations from the Institute of World Politics (US), as well as two Certificates in Mediation from CMIT College (Ireland) and from Chartered Institute of Arbitrators (UK), a Certificate in International Arbitration (CIArb), a Certificate in European Human Rights from Utrecht University and two Certificates in Public International Law and Private International Law from the Hague Academy of International Law.

He is a Member of the Chartered Institute of Arbitrators, Member of the American Bar Association, Member of the European Law Institute and Member of the Hellenic Association of Mediators and other international associations, such as the Comparative, European and International Law-Hellenic Association and Weinstein International Foundation, Committee of Judges for the International Competition for Law Students in Mediation.

He is the author of more than ten books (in Peter Lang, Springer, and Nomiki Bibliothiki) and twenty articles in English, French and Greek languages published in US, Germany, Greece, India. He is the editor-in-chief for a legal journal in Indonesia and the editor-in-chief for a forthcoming book in Cambridge Scholar.

He speaks, writes and understands Greek (native), English (fluently), and has a basic knowledge in German, French, Russian and Arabic languages.

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