5 Hours
Course Description
In a world increasingly defined by complexity and the need for influential communication, the art of negotiation stands out as a pivotal skill set, steering the course of both professional careers and personal relationships. But what is it that transforms a good negotiator into a master negotiator? Is it innate talent, learned skills, or a combination of both? Beyond mere transactions, the essence of negotiation touches upon the fundamental human desire to understand and be understood, to reach agreements that are not just satisfactory, but optimally beneficial for all involved.
In today’s fast-paced world, negotiation skills are not just a professional asset; they are a daily necessity. Whether you’re aiming to close a multimillion-dollar deal, secure the best terms with suppliers, resolve conflicts within your team, or even negotiate your next salary increase, the principles, strategies, and techniques covered in this course are universally applicable. This course takes a deep dive into the psychology, dynamics, and ethics of negotiation, ensuring you’re equipped for the most challenging scenarios you might encounter.
Explore the nuanced layers of interest-based negotiation, uncover the essential distinction between positions and interests, and master the concept of BATNA to ensure you always have a fallback strategy. Preparation, they say, is half the battle won. This course places a strong emphasis on this axiom, preparing you for every phase of the negotiation process with meticulous detail.
Value creation is the new benchmark for successful negotiations. Through this course, you’ll learn not just to aim for bigger pieces of the pie but to expand the pie itself for mutual gains. This course introduces innovative strategies for value creation, fostering mutual benefits and sustainable agreements that go beyond monetary considerations.
The digital realm presents new challenges and opportunities for negotiators. This course is at the forefront of addressing these with cutting-edge strategies for negotiating in online and virtual environments, leveraging technology to gain a competitive edge. It even explores the potential of artificial intelligence and machine learning, preparing you for the future of negotiation practice.
In this course, you will learn how to navigate the delicate balance between asserting your interests and maintaining fairness and transparency. Ethical negotiators not only achieve more sustainable outcomes but also build lasting relationships and trust, essential ingredients for success in any negotiation scenario.
Whether you’re navigating the complexities of international diplomacy, steering a startup through its growth phases, or simply looking to enhance your interpersonal relationships, mastering the art of negotiation is an invaluable investment in your future. Enrol today and unlock the potential to negotiate not just successfully, but masterfully.
Learning objectives
- Define the concept of BATNA in negotiations.
- Distinguish between positions and interests in negotiation contexts.
- Apply interest-based negotiation techniques in a simulation.
- Develop a detailed preparation plan for an upcoming negotiation.
- Create strategies for expanding negotiation value creation.
- Identify mutual gains in a negotiation case study.
- Build rapport with a negotiation counterpart in a role-play.
- Analyze power dynamics in provided negotiation scenarios.
- Employ active listening to improve negotiation outcomes.
- Utilize framing techniques to persuade in negotiation settings.
- Demonstrate ethical negotiation tactics in competitive environments.
- Adapt negotiation approaches to different cultural contexts.
- Formulate a structured negotiation framework for a given situation.
- Practice overcoming objections in simulation exercises.
- Manage a multiparty negotiation to reach a consensus.
- Enhance emotional intelligence for effective negotiation feedback.
- Integrate AI tools for negotiation preparation in a workshop.
- Execute email negotiation strategies in a practical exercise.
- Lead a negotiation under uncertainty in a group simulation.
- Reflect on personal negotiation skill development and plan improvement steps.
Topics covered
Click “Negotiate like a pro with win-win frameworks-Download” to read the topics covered.
Course Duration:
This course may take up to 5 hours to be completed. However, actual study time differs as each learner uses their own training pace.
Course pre-requisites
There are no requirements or pre-requisites for this course, but the items listed below are a guide to useful background knowledge which will increase the value and benefits of this course:
- Basic understanding of negotiation concepts and terminologies.
- Experience in any form of negotiation, whether in personal, academic, or professional settings.
- Access to a computer or device capable of video conferencing for simulations and case study discussions.
The course is addressed to:
- Corporate negotiators seeking to enhance their skills for complex business deals.
- Procurement and supply chain professionals aiming to improve supplier negotiations.
- HR managers focusing on negotiating employment contracts and resolving workplace disputes.
- Project managers interested in effectively managing stakeholder expectations and project negotiations.
- Sales professionals looking to maximize value in customer negotiations.
- Cross-cultural consultants requiring nuanced understanding of negotiating in diverse cultural contexts.
Training Method
The course is offered fully online using a self-paced approach. The learning units consist of videos. Learners may start, stop and resume their training at any time.
At the end of the course, participants take a Quiz to complete the course and earn a Certificate of Completion once the Quiz has been passed successfully.
Registration and Access
To register to this course, click on the Take this course button to pay online and receive your access instantly. If you are purchasing this course on behalf of others, please be advised that you will need to create or use their personal profile before finalizing your payment.
Access to the course is valid for 90 days.
If you wish to receive an invoice instead of paying online, please Contact us by email. Talk to us for our special Corporate Group rates.
Instructor
Peter Alkema is a highly accomplished Business and IT leader specialising in large scale technology delivery and digital transformation strategy implementation for leading financial services business. A proven record in driving the full development lifecycle at all levels across large and complex banking enterprises ensures a deep understanding of the challenges, opportunities and pathways to success for digital transformation in banking. By utilising innovation, awareness, and knowledge, able to drive high-level business strategy formulation, product and platform development, and change management.
Teaching 500k online students about Data Science, Machine Learning, Digital Transformation, Business, Academic, Self Development and Technology skills.
Business & IT leader specialising in large scale technology delivery, digital transformation and Agile software engineering (PhD). 24 years in the banking industry; 10 years consulting (Accenture) and 14 years working in banking (Absa & FNB).
Won the ITWeb Gartner Visionary CIO Of The Year in 2016 & featured on CNBC Africa. Founded and led the largest banking hackathon in South Africa which was featured on Harvard Business Review.
Professional skills: Digital Transformation, Technology, Agile, ERP, Programme Management, Innovation, Thought Leadership, Communication, Process Engineering, Online Training.
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